Dear Tivoli Tech Sir or Madam:

Upon receipt of this radio – please follow these steps:
1) Turn radio on. (The radio is fully charged (1 full day, plugged in). You will see that radio does not turn on.
2) Attach the wall charger to the wall, and radio.
3) Turn radio on. You will now see the radio turns on, having been what I call “jumped”, and will operate normally without the wall plug, on it’s own charge. This is ONE of the most annoying problems currently with this radio – and reduces it solely to a plug in radio, with no portability.
Second, the ON/AM/FM switch is tenuous at best. Sometimes ON won’t go ON. Sometimes FM becomes AM, AM becomes FM and frequently, all three will suddenly become one of the other without warning. The truly diminishes the enjoyment of listening to radio.
Thirdly – the “weatherproof” coating on the radio has all but gone – thus eliminating it’s “weatherproof-ness”. This happened within the first year and a half of owning the radio – as the rubbery coating, simply turned to goo. This is by my own admission, less annoying now that the goo has finally come off – but, it’s still in my opinion, an obvious design/manufacturing defect.
Lastly, the antenna is perpetually loose. You’ll find it fairly tight upon receiving the unit, as I’ve tightened it for the millionth time, prior to sending. Don’t worry, it should be loose by the time you get to….here, in this letter.
Thank you and I look forward to a satisfactory conclusion!

Sincerely,

Ben Brooks